Listening. Understanding. Connecting.

VIA LINK provides information, referrals, training, and crisis intervention to people, organizations, and communities so they can help themselves and others.




“I am glad I made this call. The counselor gave me information about 3 different agencies that could help me.  I didn’t know these agencies existed!  I called them and got the help I needed”

– Lucy

“I have been sad for a long time.  The mom of a friend of mine told me she was worried about me and gave me this flyer for the Teen Crisis Textline.  I texted them the next day.  The counselor understood how I was feeling and supported me.  I have been able to reach them by text now at other times when I am feeling very sad.”

– 13 year old girl

Call Us About

  • Basic Needs/Housing
  • Mental Health Care/Counseling
  • Other Community Services
  • Public Assistance
  • Individual/Family Life Needs
  • Healthcare
  • Criminal Justice/ Legal Services
  • Consumer Education/Protection
  • Employment Services
  • Disaster Services

24-hour Contact Center Services

2-1-1 Specialists provide crisis intervention, information and referral for the Greater New Orleans Area.

The National Suicide Prevention Lifeline - Specialists provide suicide prevention for local callers to:
1-800-273 TALK

After Hours & Special Contracts

Interested in having VIA LINK provide contact center services for your agency?

AIRS Suicide Preventions Greater New Orleans United Way American Association of Suicidology Fight Fraud